Delivery Terms

Terms and Conditions


We deliver the products only in India. We do not use any courier companies to ship and deliver the products. We deliver the products through our distributor network on COD(Cash on Delivery) basis. The products booked will be delivered to the address only if we have distribution network in that particular area and availability of products with our distributors in that region.

Return Policy

Goods once accepted cannot be returned.

Refund Policy

No Refund policy as the delivery is purely on COD basis.

Termination of Service/Orders

KS&DL reserves the right to refuse service to anyone for any reason, terminate accounts, remove or edit content, limit, condition or cancel orders in its sole and absolute discretion.

If a product is listed at an incorrect price or with incorrect information due to typographical error, KS&DL has the right to refuse or cancel any orders placed for product listed at the incorrect price.

KS&DL has the right to refuse or cancel the orders due to the non-availability of certain products at some regions or due to numerous factors outside our control.

Intellectual Property

Mysore Sandal Soap”, “ Mysore Sandal”, “Mysore Sandalwood Oil” graphics, logos, designs, are registered trademarks of KS&DL, hence the same should not be used in connection with any product or service in any manner that is likely to cause confusion.

 Users shall not use our graphics, logos, content, appearance, design, functionality and any other aspects of the Site and the Services in any manner that could cause confusion or could disparage or discredit KS&DL

All content included on the Site, such as text, graphics, logos, button icons, images, audio & video clips, downloads, data compilations, and software, is the property of KS&DL.